RETURNS + POLICIES

HOW CAN I PURCHASE YOUR JEWELRY

I am a small, woman owned business in Rhode Island. Whenever I release a small collection I list everything that I have available for purchase here on my website, so if you do not see what you are looking for, it has likely sold out. I am continually designing and creating new pieces which you can see on my Instagram @corkieboltonjewelry. I make my jewelry by hand and in small quantities, releasing new pieces on a monthly basis.

PRODUCTION TIME AND SHIPPING

Because of the small studio environment in which this jewelry is created, production and order times can vary.

My 'ready to ship' pieces will ship within a 7 day time frame from the date of payment.

My 'made to order' pieces can take up to 5 weeks for fabrication and shipment from the date of payment.

Please read the product description to see if your item is 'made to order' or 'ready to ship' prior to purchasing!

Once your order is complete, it will be shipped out immediately via USPS method of your choosing. I often use First Class Mail as it is the most economical, if you feel you would like to opt-in to Signature Confirmation please leave a note on your order and I will include that free of charge.

I do my best to accommodate if you have a special time restraint. Please contact me directly via e-mail at corkie@corkieboltonjewelry.com!

You will receive a confirmation email when you place your order and when your item is shipped.

RETURN POLICY

Due to the nature of my jewelry work, all sales are final. If you submit an order, you have agreed to the purchase of the item, it’s listing description and it’s photos. Please read the listings carefully and view additional photos prior to making a purchase. However if someone was truly unhappy with a piece I am always willing to work with them, customer happiness is incredibly important to me. The customer will be liable for paying the return shipping and a small restocking fee may occur.

The apparel I sell on my website is created by a drop-shipper, on demand. This means I do have inventory of various sizes and colors. This makes offering returns and exchanges impossible. So please take extra care when selecting a size prior to purchasing. However just like my jewelry if you are unhappy, please contact me within one week of your item arriving and I will do my best to work something out. :)

JEWELRY CARE + REPAIR WORK

Each piece comes with a complimentary polishing cloth to keep your investment looking like new. The best way to clean your jewelry is with clear, unscented dish soap and a soft toothbrush. Opals should be treated with care, I don't recommend swimming with them on.

If your piece requires repair or arrives in unsatisfactory condition please do not hesitate to email me at corkie@corkieboltonjewelry.com. Items which need repair within 60 days of purchase will not incur a repair fee. After this window, there will be a fee depending on materials and the extent of the repair.

PRIVACY POLICY

I do not sell nor share any personal data collected with any outside agency or organization other than as necessary to complete your business transactions (such as credit card processing or shipping address).

If you opt into emails I may at times send you information about sales or new collections. You may opt out of such contact by clicking the "unsubscribe" link at the bottom of the email.

Any account information such as email address, name, and address is collected to make your shopping and ordering experience faster and more convenient. Such information can be removed from my system by request.